Question: 1
The sales manager at Cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.
What should the administrator use to fulfill the requirement?
Question: 2
A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion.
When using the Lead conversion process, which two records can be created?
Choose 2 answers
Question: 3
DreamHome Realty just announced its new Home Concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What should the administrator configure to meet this requirement?
Question: 4
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents
should be prohibited from reverting the Case back to a previous status.
Question: 5
The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, they want to reference fields from the associated contact record.
What should the administrator do to pull contact fields into the custom report?
