Salesforce FSL-201 Quiz 77 Topic 10 Questions 381-385

Question: 1

When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.

Which steps are needed to configure the signature capture?

ACreate a Flow that adds two Signature Blocks when the Service Report is generated,

BCreate relevant Signature Types and add Signature Blocks to the Service Report Template.
c. Create two custom fields for the Service Appointment and use Flows to capture each signature.

DCreate two Service Reports and add one Signature Block to each Report.

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Question: 2

Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?

ACreate a Process Builder to generate a report.

BCreate a custom report.

CUse the standard Service Report

DUse the standard Work Order email template.

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Question: 3

A customer indicates their point-of-sale system can be configured to upload a file every fifteen minutes. The filename Is not consistent for each upload. Their consultant recommends they use a File Drop Automation,

Which two considerations should be made7

Choose 2 answers

AThey may utilize an external FTP site.

BThe directory Is unable to be used by another File Drop Automation.

CThe directory used by the file trigger should be inside the import directory.

DThe directory cannot contain more than five file triggers.

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Question: 4

Universal Containers' (UC) Technicians identify and complete additional work when they are at a customer site. UC wants to track the additional work using the Salesforce Field Service mobile app.

How should the Consultant meet this requirement?

AAdd the Work Order Line Item related list to the Work Order page to allow creation of additional line items.

BCreate a Quick Action to create a Work Order Line Item. Add a Quick Action to the Work Order Layout.

CCreate a Visualforce page to create Work Order Line items. Add a Visualforce page to the Work Order Layout.

DAdd the Work Order related list to the account to allow creation of additional line items.

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Question: 5

Northern Trail Outfitters wants a simple segmentation strategy for Identifying subscribers for their emails.

What solution should they use?

AList model and Groups in Single Send Journeys

BRelational data extensions with primary keys to match subscribers with their data

CAttribute group in Contact Builder for segmentation

DData Extension Entry Source In Journey Builder with a filter

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Salesforce FSL-201 Quiz:77 Topic:10 Questions:381-385