Salesforce FSL-201 Quiz 77 Topic 10 Questions 381-385

Question: 1

When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.

Which steps are needed to configure the signature capture?

ACreate a Flow that adds two Signature Blocks when the Service Report is generated,

BCreate relevant Signature Types and add Signature Blocks to the Service Report Template.
c. Create two custom fields for the Service Appointment and use Flows to capture each signature.

DCreate two Service Reports and add one Signature Block to each Report.

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Question: 2

Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?

ACreate a Process Builder to generate a report.

BCreate a custom report.

CUse the standard Service Report

DUse the standard Work Order email template.

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Question: 3

Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to 'Closed/Won' and there are products attached, the details should be passed to the OMS for fulfillment operations.

The callout from Salesforce to the OMS should be synchronous.

What should an Integration Architect do to satisfy these requirements?

AWrite a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.

BUse Process Builder to call an Apex proxy class to make a REST callout to the Order Management System.

CDevelop a batch Apex job that aggregates Closed Opportunities and makes a REST callout to the Order Management System hourly.

DBuild a Lightning Component that makes a synchronous Apex REST callout to the Order Management System when a button is clicked.

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Question: 4

Given the diagram below, a Salesforce org, middleware, and Historical data store (with

20million records and growing) exists with connectivity between them

Historical records are archived from Salesforce and moved to Historical Data store (which

houses 20M records and growing; fine-tuned to be performant with search queries).

Call center agents use Salesforce, when reviewing occasional special cases, have requested

access to view the related historical case items that relate to submit cases.

Which mechanism and patterns are recommended to maximize declarative configuration?

AUse ESB tool with Data Virtualization pattern, expose OData endpoint, and then use
Salesforce Connect to consume and display the External Object alongside with the Caseobject.

BC Use an ESB tool with a fire and forget pattern and then publish a platform event for the
requested historical data.

CUse an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the
ESB endpoint to fetch and display component related to Case object

DUse an ETL tool with a Batch Data Synchronization pattern to migrate historical data
into Salesforce and into a custom object (historical data) related to Case object.

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Question: 5

Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.

Which three considerations should be evaluated and highlighted when deciding between the solutions?

Choose 3 answers

ABoth Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs. They aren't best suited for real-
time integrations.

BIn both Platform Events and Outbound Messages, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

CMessage sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability. Fault handling
and recovery are fully handled by Salesforce.

DNumber of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single messages to a SOAP end point.

EBoth Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered.

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Salesforce FSL-201 Quiz:77 Topic:10 Questions:381-385