Question: 1
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
Question: 2
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
Question: 3
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
Question: 4
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?
Question: 5
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
