Salesforce CRT-211 Quiz 143 Topic 2 Questions 711-715

Question: 1

The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist regional managers.

What sharing mechanism should be used?

Aorganization wide Defaults

BRole Hierarchy

CManual Sharing

DSharing Settings

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Question: 2

Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?

AEmail log

BSetup audit trail

CDebug Log

DTime-Based Workflow

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Question: 3

Universal Containers wants to allow its customers to submit support requests across multiple channels.

In which two ways can this be accomplished with Salesforce?

Choose 2 answers

AEnable the Service Cloud Console app on the company's website.

BExpose the case feeds option on the company's website.

COffer a Chat button on the company website.

DEnable Chatter Questions in the company's customer Community

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Question: 4

What privileges can be given to a delegated administrator? Choose three answers. * (1 Point)

AModify the role hierarchy.

BCreate and edit users.

CAssign users to specified profiles.

DModify profile permissions.

EManage custom objects.

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Question: 5

A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?

APricebook must be enabled first before user can use the the pricelist

BPricebooks cannot be cloned when the user has no access on products and pricebooks

CEnable manage pricebooks

DCustomer should be able to create a pricebook if they have access to pricelist

EPricebooks cannot be cloned when the user has access on products and pricebooks

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Salesforce CRT-211 Quiz:143 Topic:2 Questions:711-715