Salesforce CRT-101 Quiz 191 Topic 4 Questions 951-955

Question: 1

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on

pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.

How should an administrator solve for this issue?

ASet temporary business hours for each time zone.

BAdjust the currant business hours to accommodate the Eastern Time Zone.

CCreate one set of business hours per time zone.

DAllow the reps to set business hours manually.

Show Answer

Question: 2

Universal Containers requires a different Lightning page to be displayed when Accounts are

viewed in the Sales Console and in the Service Console.

How should an administrator meet this requirement?

AUpdate page layout assignments.

BDefine multiple record types.

CAssign Lightning pages as app default.

DCreate different user profiles.

Show Answer

Question: 3

Northern Trail Outfitters has a custom quick action on Account that creates a new Case.

How should an administrator make the quick action available on the Salesforce mobile app?

ACreate a custom Lightning App with the action.

BModify compact Case page layout to include the action.

CInclude the action in the Salesforce Mobile Navigation menu.

DAdd the Salesforce Mobile and Lightning Experience action to the page layout.

Show Answer

Question: 4

On deleting a Tab from an Application ___________.

ADeletes the Tab from Salesforce.com

BDeletes the tab from that Application

CDeletes that particular Object of whose Tab is deleted

DAll of the Above

Show Answer

Question: 5

Which of these is NOT true of ''list views'' in SFDC:

AI can choose different list formats from the drop-down menu at the top of any list.

BList views can only be created or customized by my administrator

CList views are customizable, and I can create and customize my own views

DI can change my list view format for any record type by choosing a view type from the drop-down-menu

EI can drag and drop columns within my list view to change the appearance or order of data

Show Answer

Salesforce CRT-101 Quiz:191 Topic:4 Questions:951-955