Salesforce CRT-101 Quiz 124 Topic 1 Questions 616-620

Question: 1

Which are true about Email to Salesforce Enhancements after Spring 11 release?

AYou can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records or whether you'd like us to first try to automatically assign them.

BIs now available in all editions except contact manager and group.

CYou can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items.

DThese enhancements will automatically apply without the need for setup.

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Question: 2

Where does Chatter Feed display?

AOn Chatter profiles.

BOn record detail pages.

COn the Home tab and Chatter tab.

DOn List Views.

EOn Chatter groups

FUnder related lists.

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Question: 3

How can you export accounts and contacts in a Contact Manager edition of Salesforce?

ASince there is no Weekly Export in contact manager, you can instead install Salesforce for outlook.

BYou can create a report on those records and use the 'Export Details' button.

CUse Connect for Outlook because Salesforce for Outloook does not run without API.

DExport those records using weekly data export from 'Setup > Administration Setup > Data Management > Export'.

EThere is no export option in Contact Manager

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Question: 4

What can users do when Chatter feed tracking is enable for dashboards? Choose 2 answers.

AFollow files and links for a dashboard.

BFollow posts and comments for a dashboard.

CFollow posts and comments for the dashboard source reports.

DAuto-follow dashboards created by the user.

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Question: 5

Which step is required when configuring the new Salesforce for outlook?

ASelect sync direction and conflict behaviour

BSelect the appropriate config template

CAssign users and profiles to a configuration

DEnable the chatter feed sync with Outlook

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Salesforce CRT-101 Quiz:124 Topic:1 Questions:616-620