Salesforce ADX-271 Quiz 52 Topic 3 Questions 256-260

Question: 1

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers

Select one or more of the following:

AEnable multiple languages in the Knowledge language settings

BSet up Translation Workbench and ensure translators are assigned

CUse the language selector component to let users select their preferred language

DEmbed a link to Google Translate all pages

ESet up custom URLs to route users from country domains to the correct Community pages

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Question: 2

A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers

Select one or more of the following:

ACreate email templates for the community to be used in the Community

BAdd discussions on topics that car be published ir the Commit :y

CEnable the Service Cloud features to be used in the Community, including knowledge and case

DConfigure a search for articles and discussions in the Community

EGather branding assets, including images and logo for the Community

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Question: 3

Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days. How can a Community Cloud consultant change the validity period of the link to meet this requirement?

Select one or more of the following:

ACreate a custom login flow that modifies the setting

BEdit the setting in the welcome email template

CConfigure Outlook Exchange server settings

DChange the link validity period setting on the Community settings page

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Question: 4

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

ATurn off Portal User Visibility under Sharing Settings

BEnable super user access for each partners community role

CUpdate the internal user record to private under sharing settings

DUncheck community user visibility under sharing settings

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Question: 5

Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.

Which two features should the Administrator enable to meet this requirement?

Choose 2 answers

Select one or more of the following:

AEmail templates

BWeb-to-case

CQuestion-to-case

DGuest Access to the Support API

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Salesforce ADX-271 Quiz:52 Topic:3 Questions:256-260