Question: 1
When a Lead is converted, an Account, Contact and _______ record are created.
Question: 2
What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
Question: 3
The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?
Question: 4
The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Question: 5
The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
