Pegasystems PEGAPCSA87V1 Quiz 1 Topic 3 Questions 1-5

Question: 1

You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.

How do you configure a case type to achieve the required behavior?

AAdd a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.

BAdd a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.

CAdd a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

DAdd a Create Case step that creates the Interview child case. There is no need to add a Wait step.

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Question: 2

An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

AAdd each vehicle claim as a child case of the accident claim.

BAdd a manual approval step to the accident claim case.

CAdd an optional process to pause the accident case until the vehicle claims are paid.

DAdd a wait step to the accident claim case to wait until ail vehicle claims have a status of Resolved.

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Question: 3

In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims... investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose two.)

AItems of loss

BCustomer

CClaim

DFraud Investigation

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Question: 4

What two pieces of information comprise a data element? (Choose Two)

AThe name of the referencing user view

BThe name of the data element

CThe name of the clipboard page

DThe value of the data element

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Question: 5

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.

How do you satisfy this security requirement?

AUpdate the Author role to include the required analyst reports.

BCreate a new Analyst role with the required access.

CAdd the analyst to the Manager role.

DAdd the analyst to both the Author role and the Case Manager channel interface.

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Pegasystems PEGAPCSA87V1 Quiz:1 Topic:3 Questions:1-5