iSQI CPUX-F Quiz 2 Topic 4 Questions 6-10

Question: 1

What are qualitative user requirements?

AQualitative user requirements set measurable goals for usability and user experience.

BQualitative user requirements address the way in which the interactive system is used to arrive at a user goal

CQualitative user requirements address the way in which the system is designed

DQualitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

EQualitative user requirements qualify the need for the user requirement in question

FQualitative user requirements set measurable design on quantitative user requirements

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Question: 2

16. Alice and Bob have a passion for the theatre. For Bob's birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience

1. The online ads that attracted Alice to the website claimed "Buy your tickets in under 60 seconds! Guaranteed!" It took Alice about 5 minutes to buy her tickets. "I couldn't work out how to select my tickets - that made me feel stupid", Alice explains to Bob

2. Alice thought the website looked attractive

3. Once she had selected the tickets, the checkout process seemed easy

4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they

were allowed in

5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.

6. The description of the credit card transaction that appeared on Alice's bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice's user experience of the website is correct?

AAll issues 1 -6 affect the user experience

BOnly issues 2 and 3 affect the user experience

COnly issue 3 affects the user experience

DAll issues except 6 affect the user experience

EOnly issues 1, 2 and 3 affect the user experience

FNone of the issues 1 -6 affect the user experience

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Question: 3

Select four true statements about heuristic evaluation.

AUsers are asked to report subjective data into a questionnaire based on their experience of using an interactive system

BA heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.

CCan be used to evaluate users1 satisfaction with an interactive system and to gather information on the context of use.

DA usability inspection in which one or more evaluators compare an interactive system to a list of heuristics and identify where the interactive system does not follow those heuristics.

EHeuristics are a problem-solving method that uses shortcuts to produce good-enough solutions given a limited time frame or deadline.

FHeuristic evaluation is a usability inspection method

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Question: 4

Which one best describes a 'Pre-session interview'?

AAn activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.

BThe first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be

CAn activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.

DReports the results of a usability test, a usability inspection or a user survey

EShows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.

FUsed as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.

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Question: 5

What are qualitative user requirements?

AQualitative user requirements set measurable goals for usability and user experience.

BQualitative user requirements address the way in which the interactive system is used to arrive at a user goal

CQualitative user requirements address the way in which the system is designed

DQualitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

EQualitative user requirements qualify the need for the user requirement in question

FQualitative user requirements set measurable design on quantitative user requirements

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iSQI CPUX-F Quiz:2 Topic:4 Questions:6-10