Genesys GCX-GCD Quiz 1 Topic 8 Questions 1-5

Question: 1

Which platform component manages account configuration, directory search, user membership, phone call routing, and agent assignment?

APublic Interface Services

BCore Services

CCommunication Services

DApplication Services

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Question: 2

Genesys Cloud CX combines the routing information from all sites into a/an ______________.

ANumber plan

BTrunk

CEdge

DOutbound call

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Question: 3

Which of the following statements is NOT true regarding numbering plan?

AIt is a telecommunication scheme where telephone numbers are assiqned to subscribers and telephony endpoints.

BNumbering plan is also known as a dial plan.

CNumbering plan can be added or modified based on the organizational requirements

DIt has to be created manually

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Question: 4

Arrange the following five stages of migrating from a BYOC Cloud or Genesys Cloud CX Voice to a hybrid media organization in the correct order?

1. Placing your edges into the Genesys Cloud CX hybrid media edge group.

2. Pairing your new BYOC premises edges to Genesys Cloud CX.

3. Configuring edge interfaces to use site interconnects.

4. Enabling and configuring site links

5. Making your organization hybrid media capable

A5,2,1,3,4

B2,1,3,4,5

C1,3,2,5,4

D4,1,2,5,3

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Question: 5

Which of the following statements are true? (Choose two.)

AA 'query' endpoint is intended for users who need the most up-to-date data, and they need a response right now.

BA 'query endpoint is best suited for bulk export of data.

CA 'jobs' endpoint is intended for users who need the most up-to-date data, and they need a response right now.D A jobs' endpoint is best suited for bulk export of data

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Genesys GCX-GCD Quiz:1 Topic:8 Questions:1-5