Cisco 820-605 Quiz 2 Topic 12 Questions 6-10

Question: 1

What is the purpose of capturing moments of success with a customer?

Aexpanding the purchased solution

Brecognizing the value of the engagement

Crenewing the contract and subscription

Dvalidating deployment of the solution

Show Answer

Question: 2

What is the main objective of customer success?

Acustomer's return on investment

Bknown and unknown features of our product and solutions

Ccustomer's reduction of risk

Doutcomes customers are trying to achieve

Show Answer

Question: 3

What is the purpose of capturing moments of success with a customer?

Aexpanding the purchased solution

Brecognizing the value of the engagement

Crenewing the contract and subscription

Dvalidating deployment of the solution

Show Answer

Question: 4

Customer A has 120.000 employees and a meeting booking system that is 20 years old. It provides a personalized service that arranges all aspects of video conference meeting. This service includes 21 staff people globally. Customer A has invested in a video conferencing solution. Their desired outcome is to create a cost-savings, self-serve approach to achieve business innovation through face-to-face communications. Which adoption barrier will the customer encounter?

Atechnical barrier

Bcultural barrier

Cproduct barrier

Dcost barrier

Show Answer

Question: 5

Customer A has 120.000 employees and a meeting booking system that is 20 years old. It provides a personalized service that arranges all aspects of video conference meeting. This service includes 21 staff people globally. Customer A has invested in a video conferencing solution. Their desired outcome is to create a cost-savings, self-serve approach to achieve business innovation through face-to-face communications. Which two main barriers to adoption does the customer face? (Choose two.)

Atechnical barrier

Bcultural barrier

Cprocess barrier

Dproduct barrier

Ecost barrier

Show Answer

Cisco 820-605 Quiz:2 Topic:12 Questions:6-10