Cisco 500-442 Quiz 1 Topic 4 Questions 1-5

Question: 1

What is the function of the CVP Subdialog Return element in a VXML application?

Apopulate variables sent back to CCE

Bpopulate variables sent back to Virtualized Voice Browser

Cpopulate variables sent back to VXML Gateway

Dpopulate variables sent back to VXML Server

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Question: 2

What are two channels or features supported by ECE? (Choose two.)

ATSMS

BChat

CCourtesy Callback

DCallback

EEmail

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Question: 3

What are two default CCB VXML applications that could be modified? (Choose two.)

ACallbackEntry

Bcvp_ccb-vxml.tcl

CCallback Engine

DBillingQueue

ECallbackQueue

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Question: 4

How does CUCM function in CCE?

AUnified CM asks ICM what to do with Unified CCE calls and routes the call according to the instructions provided by the Unified CCE.

BA Unified CM Publisher is a logical relationship of physical (deployed as virtual Machines) servers combined for redundancy purposes.

CUnified CM asks CVP what to do with Unified CCE calls and routes the call according to the instructions provided by the CVP.

DIn a CUCM cluster, the Subscriber keeps the master Read/Write copy of configuration DB, which is replicated to all servers in the cluster.

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Question: 5

Which two actions are Supervisors able to perform that Agents are unable to perform? (Choose two.)

Aview Team gadget in Finesse

Banswer Calls from Skill groups and PQs

CCUC login

Dlog in to CCE admin

ECUCMAPI

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Cisco 500-442 Quiz:1 Topic:4 Questions:1-5