Avaya 7495X Quiz 1 Topic 7 Questions 1-5

Question: 1

Which Cluster Is required for configuration of attributes at a central location and distributing them to all the components inside the solution?

ACluster 4 - Co-Browse Cluster

BCluster 5 - Provisioning Cluster

CCluster 2 - UAC Cluster

DCluster 1 - Common Component Cluster

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Question: 2

Using the customer history widget, Avaya Oceana Agents can search customer history to find information about previous multimedia interaction;; with the customer.

Which component holds multimedia customer history information?

AOmnichannel Datastore

BAvaya Aura Session Manager

CExternal Data Mart

DAvaya Control Manager

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Question: 3

What is the maximum number of concurrent active Voice Agents supported by an Avaya Oceana solution?

A3500

B2000

C4500

D4300

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Question: 4

After adding the Oceana UCA and CM to the same location in the Control Manager, which two configurations ore required for this newly added location? (Choose two.)

AAssign a location to Web Server.

BAssign a location to Application Server.

CAssign a location to Provisioning Server.

DAssign a location to Monitor Server.

EAssign a location to Database Server.

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Question: 5

Which statement describes the "coverage to messaging" feature supported In Avaya Oceana 3.57

AIt Is a mailbox that can be associated with the agent, the skill or any other suitable grouping.

BCustomers have the option to leave a voice message when a Required Resource does not answer.

CIt Is a workflow option to route to the agent's voice mailbox to leave a voice message.

DIt Is a shared mailbox that can be associated with a set of agents; I.e., an agent group

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Avaya 7495X Quiz:1 Topic:7 Questions:1-5