APMG-International Change-Management-Foundation Quiz 1 Topic 1 Questions 1-5

Question: 1

In Herzberg's studies on job satisfaction, which statement about dissatisfies Chygene factors') is true?

ADissatisfiers are the only factors that can be influenced in the work place.

BBeyond a certain level, improving dissatisfiers does not lead to job satisfaction

CIt is unnecessary to consider the impact of change on the dissatisfiers

DThe dissatisfiers are related to the work itself, rather than its context

Show Answer

Question: 2

According to Glaser and Glaser, which element of team effectives enables team members to help each other address challenges?

ATeam mission, planning and goal setting.

BTeam roles

CTeam operating processes

DTeam inter-personal relationships

Show Answer

Question: 3

Which is an engagement level of Mayfield's stakeholder radar technique?

AIdeal

BRequired

CMust have

DVital

Show Answer

Question: 4

Which advice is given about managing the 'complex responsive processes' that surround emergent change?

AHe prepared to spend time addressing every specific issue that anses

BFocus on the main purpose of the change father than specific events

CRestrict communications about change to only those who need to know

DIgnore any 'unofficial' discussions between managers and staff

Show Answer

Question: 5

Which is a desired characteristic of a vision statement for a change?

AIt is veritable so its achievement can be confirmed

BExplains the future organization structure in detail

CLists all the activities needed to achieve the changes

DSets out several promises that may be hard to measure

Show Answer

APMG-International Change-Management-Foundation Quiz:1 Topic:1 Questions:1-5